You can delete your DiamondEdge account and its data at any time. This page applies to DiamondEdge: Sports Research on the web, iPhone and Android.
Delete it yourself
- Sign in on getdiamondedge.com or in the app.
- Open Settings and choose Delete account.
- Confirm, sign in again when asked, and your account is deleted right away.
Can't sign in?
Email support@getdiamondedge.com from the email address on your account with the subject "Delete my account". We confirm the request came from you, then delete the account and reply when it is done, within 30 days.
What is removed
- Your profile, saved research and picks
- Your preferences and activity history
- Your support requests and any internal support notes about you
- Any complimentary or granted Pro access
What is kept
- De-identified product analytics and feedback, with your account id removed
- Billing, payment and tax records our payment processor is legally required to keep
Everything else is deleted within 30 days. See our Privacy Policy for details.
Subscriptions
If you pay for DiamondEdge Pro on our website, deleting your account cancels that subscription at the end of the current billing period, so you will not be charged again. Past charges are not refunded.
Subscribed through the App Store or Google Play? Deleting your account does not cancel that subscription. Cancel it yourself in iPhone Settings > your name > Subscriptions, or in Google Play > Payments & subscriptions > Subscriptions.