Help & support
How DiamondEdge works, what it does and doesn't do, and how to reach us.
What DiamondEdge is
DiamondEdge is an AI sports research platform for player props. MLB, NFL and college football research are live, and NBA lines post when the regular season starts. It organizes public data (recent performance, matchup context, workload and role, game conditions, and lineup or availability information) into a board, daily for MLB and weekly for NFL and college football, where each prop gets an AI Hit Chance (the model's estimated chance it hits) and a plain-English explanation of why.
DiamondEdge is a research tool, not a sportsbook.
What DiamondEdge is not
- Not a sportsbook. You cannot place a wager here.
- Not a live-odds service. We do not claim live or real-time odds.
- Not a prediction service. Ratings and write-ups are informational, not guarantees.
- Not financial advice.
Every research item reflects an interpretation of past data. Outcomes are uncertain and no result is assured.
How the Today board works
Today is the full research set for each live sport: today's slate for MLB, this week's slate for NFL and college football. Each card is a player, a market and the line the books post, with each book's price and the best price marked. Next to it is the AI Hit Chance, our chance from the player's own games: the model's estimate of how often a prop like this hits, tested on past games. It is a chance, not a promise. Cards are ordered so the highest chances appear first, and the top-rated props are collected on Top Picks.
Filters narrow the board by market and by research status so you can focus on a smaller, more relevant set.
What the numbers on a card mean
Tap the small “?” next to any of these on a card for the same explanation.
- AI Hit Chance
- The model's estimate of how often a prop like this one hits, from recent form, matchup, workload or role, game conditions, and lineup or availability status. 62% means about 6 in 10 spots like this one hit. Top Picks are 65% or higher. It is a chance, not a promise.
- Projection vs line
- The projection is the model's estimate of the player's stat for this game. The line is the target the card is measured against. When the projection sits past the line in the card's direction, the numbers lean that way. Projections miss often, so read them with the hit rates.
- L5, L10 and L20
- How often the player hit this line in their last 5, 10 or 20 games. "7 of 10" means the stat went past the line in 7 of the last 10 games. Green bars hit the line; gray bars missed. Past games do not decide the next one.
- DiamondEdge line
- A target DiamondEdge sets from the player's own game log, like 1.5 total bases or 63+ rushing yards. It is not a sportsbook line and has no price of its own. Where the books post a line, the boards show theirs instead, with each book's price.
- Data confidence
- How much data sits behind the rating. High: a full, stable recent sample. Standard: enough recent data for a solid read. Limited: a short or uneven sample, so weigh it lightly. It rates the data, not the pick.
Preliminary versus confirmed props (MLB)
Preliminary research is generated before official lineups and probable starters are posted. It uses projected participation and can change or disappear.
Confirmed research reflects posted lineups and confirmed starters. Confirmed items are the more reliable read; every row is labeled so you always know which you are looking at.
Football weeks (NFL and college)
Weekly slate timing. A new week's board is built Tuesday morning (11:00 UTC, 7 AM Eastern in daylight time) and rebuilt on the same schedule Wednesday through Saturday, with a second pass at 21:00 UTC Tuesday through Friday and a final pass Sunday at 14:00 UTC. A rebuild only touches games that have not kicked off, and days whose games are over leave the board.
Injuries and inactives. Each rebuild picks up the latest injury designations, practice participation and depth charts, so an AI Hit Chance can move during the week. A player ruled out before their game day drops off the board and is not graded. At kickoff every card for that game freezes as shown. In the app you can follow a player for a push when they have a card with a 65%+ AI Hit Chance this week or, for NFL players, when the injury report lists them as Out.
Voids. A football card is void when the player did not record a stat line for that game. Voids are counted separately on Results and are never a win or a loss.
Book lines. Football cards show the line the books post for each prop, each book's price and the books' no-vig chance, next to our chance from the player's own game log. DiamondEdge is not a sportsbook and does not take bets. The football guides cover this in detail: NFL player props research, college football player props, the football N+ target and football week timing.
How explanations work
Each research item includes a written breakdown of the factors behind the read: recent form, matchup context, game conditions where relevant, and the risks that could work against it.
Explanations describe reasoning, not certainty. A strong write-up means the factors agree. It does not mean the outcome is settled.
Free versus Pro access
Free members get the Free Preview (a small set of rated picks with their plain-English breakdown each MLB day, and three picks a week in each football sport), recent-game evidence across the board, and full access to public Results.
Pro members get the full board in every live sport with every AI Hit Chance, all Top Picks, the complete plain-English breakdown for every card, Pro board filters, Home Run Radar (MLB), and Deep Dive cards. One Pro subscription covers MLB, NFL and college football.
Results and grading
Results cover MLB, NFL and college football. MLB Free Preview picks are graded against official final box scores after games complete. NFL and college football free picks and Top Picks are graded the morning after each game against the same “N+” target the card showed. Graded Free Preview results are published, wins and losses alike, on the public Results page.
Items that cannot be settled (a player did not appear, a game was postponed) are marked rather than dropped. In football, a player with no stat line is a void, counted separately and never as a win or a loss. Past performance does not predict future outcomes.
Data freshness
MLB research updates on a schedule through the day as lineups, probable starters and other game-day status are posted. Football research is rebuilt on a schedule through the week for games that have not kicked off. Neither is real-time. Current operational status is below.
Data status
- Latest Main Board sync
- Checking…
- Latest successful grading
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- Current board state
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- Prop Finder
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- Results
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DiamondEdge research updates on a schedule. It is not real-time or live data.
Account and billing help
DiamondEdge Pro has no free trial. On the website it is billed at signup at $19.99/month or $149.99/year until canceled; in the iPhone app, Apple bills Pro at the price shown on the in-app Pro screen.Manage your plan, payment method, and cancellation from Manage Subscription. Cancelling keeps Pro active through the end of the paid period. (Members who started a free trial before it was retired keep it until it ends.)
For anything you cannot resolve there, such as a charge you do not recognize, Pro access that did not activate, or a locked account, use Contact support above. It routes to our support queue and is reviewed daily.
Feedback and support
Send feedback for product ideas, bug reports, confusing screens, and data that looks wrong.
Contact support for account, billing, Pro access, and grading problems that need a reply.
Never include passwords, payment card numbers, or access codes in either form. We will never ask you for them.
See also FAQ, Terms, Privacy, and Responsible gaming.